FAQ

Q. do you take insurance?

A. We are not currently in-network with any insurance panels, but are most likely able to provide you with a monthly bill to be submitted to your insurance company for reimbursement for out of network mental health services. You can also use the better app to submit for reimbursement on your behalf.

Please call your insurance company to find out more specific details of your coverage or contact us and we can help you.

Q. Do you offer sliding scale services?

A. We believe in affordable access for all who feel they will benefit from therapeutic support and therefore reserve some spots for clients needing reduced session fees. We are proud to have Associate level therapists on our team who are working towards licensure and can more regularly offer sliding scale services.

Sliding scale fees and availability are based on clients’ income and urgency of need. If we are not available to accommodate your need for sliding scale individual therapy at this time, we will work with you to provide reduced rates for group therapy offerings when available.

Q. Do you offer phone and/or video sessions?

A. We recognize that some clients’ schedules preclude them from being able to consistently make weekly in-person visits and we do not want this to be an impediment to getting the support you need. We are able to work with clients in special circumstances by providing HIPAA-compliant video sessions through our SimplePractice client portal.
 

Q. do you provide free consultations?

A. We are happy to offer brief complimentary phone sessions to learn more about what is bringing you to therapy and offer you more information on our approach. We are happy to answer any questions that you have during a phone consultation or through our contact form.


Q. Can I bring my dog?

A. We are big fans of all things furry and uphold the research that demonstrates the emotional support and healing that a pet can offer. As long as Fido is potty-trained and can keep relatively quiet for our therapist neighbors next door, we are thrilled to have them participate. Please let us know in advance if you will be bringing your dog.


 *For more specific information about fees and services, please reach out to the therapist that you’re interested in working with directly via the Who We Are Page.